WELCOME,
I AM RUBEN MAYENS
FEEL FREE TO
TAKE A PEEK
ABOUT ME
A PERSON IN A BIG WORLD​
​
Hello dear reader. I'm Ruben.
I studied at Sint Franciscus Evergem, campus Doornzele and Provinciaal Handels- en Taalinstituut (PHTI) and earned several degrees ranging from Professional Office Administration to Data- and Business management.
I also worked at four companies as a full devoted and professional trainee as administrative, logistic and financial assistant. Because of my excellent work I did a vacation job in the functions I was positioned in during my internship.
As personal career statement, I have found that nothing satisfies me more than meeting new people, developing new relationships, solving problems, and contributing to the overall growth of a business through driven teamwork, passion and innovation.
Besides my professional life, I also show interest in a number of engaging activities like gaming, graphic design, blogging, programming and reading.
​
THE HALL OF FAME
​
At the end of my Secondary Education (Medical Administrative Assistant) I received the award for the best internship of my class. I got a score of 88%, the best score of all 17 students in my class. My mentor described me as a motivated, professional and flexible colleague who executes his tasks punctual and with great work pace.
​
During the course Logistics and Transport I received the award of the best thesis of my class. The jury called my thesis extraordinary, an amazing in-depth analysis and a real gem among theses.
​
A LETTER OF RECOMMENDATION
​
At the end of my internship at residentie Hof Ter Linden CVA, my mentor wrote a letter of recommendation. Below you will find the translated letter in English.
During the school year 2016-2017, Ruben followed - as part of his secondary education - an internship in our secretariat with a great amount of work ethic. He was responsible for the reception, telephoning, facturation, archiving, layout of newspapers and posters of the nursing home, word processing, orders,...
We experienced him as a motivated, professional and flexible colleague who executes his tasks punctual. Ruben was very polite, punctual, asks for tasks, asks clarification if something isn't clear and quickly mastered various computer programs. He also had a great working pace. At first, Ruben was quite introverted, but we saw him flourish during his internship.
Unfortunately, we have no available vacancies, therefore we cannot recruit him ourselves, otherwise we would certainly do this.
Annelore Raman - Direction - Residentie Hof Ter Linden CVA - 2016-2017
"
"
OPEN FOR NEW OPPORTUNITIES
EDUCATION
SFE, DOORNZELE
​
2009-2015
From 2009-2015 I studied at Sint-Franciscus Evergem, campus Doornzele to be an administrative assistant and graduated. I also followed a specialization year (office administration and data management) in 2014-2015 and earned a business management certificate. In addition to that I also earned a certificate dactylography.
In my last year I had the opportunity to establish a VLAJO company, together with 3 other students. This was also a part of our course objectives. By starting this awesome project and following it all the way through I really learned a lot.
PHTI
​
2015-2017
For 2 years I have studied at PHTI. I followed 2 specialization years, transport and logistics (2015-2016) and medical administrative assistant (2016-2017). Both my normal tests and exam results were excellent. My teachers called them remarkable.
As a result of my excellent performance I had the opportunity to present my specialization year transport and logistics in front of all third grade classes (approximately 90 pupils in total).
Additionally, I also had the opportunity to work on a school project in cooperation with the general director of the school, mrs Paulette De Vetter and freelance journalist/teacher, mr Geert Herman about the variety of nationalities the school contained (72). The title of this project was world citizen.
​
2017
The digital garage course consists of 26 modules covering a wide range of subjects from marketing fundamentals: search, e-mail, social media, display, video, e-commerce, geo-targeting and analytics.
Competentiemanagement
​
2019
-
Competency Management in (wider) strategic HRM-framework-
-
Competency Management-instruments
-
Vertical and horizontal integration of competences
-
Creation of competence model, composing competence dictionary, best practises
-
Formulating competence profiles, levels and indicators of competence levels
-
Competence oriented recruitment and selection
-
Competence and career development
-
Competence-based assessment and rewarding
​
Personeelsgesprekken voeren
​
2019
-
Introduction performance management
-
The conversation cycle: sorts of personnel reviews and their objectives, similarities and differences
-
Experience exchange and practical application exercises on different types of personnel interviews
-
Methods and vision
-
Practicing conversation and listening skills
-
Exchange of experience concerning reporting and management of information conversations (POP, work instruction, follow-up sheets, ...)
Mentor+
​
2019
-
Explanation of part-time learning, part-time working and objectives
-
What is mentoring? What are the benefits of mentoring?
-
The position, roles and tasks of a mentor.
-
Motivating young people.
-
Training goals and competences: working with a training plan
-
Communication and coaching techniques
-
Observing and evaluating
Intervisie in een organisatie
​
2019
-
What is intervision? What is a learning network? What are the conditions for success?
-
The history of intervision and the importance of structure
-
Example of a step-by-step plan of the Socratic and Balint method for intervision
-
Positive intervision as an alternative to focusing on problems and failures
-
Intervision Supervisor profile
-
Pitfalls, but especially levers when starting up
-
Self-assessment
-
Insight into various learning styles and link with methodology
-
Tips, handles and reference work to effectively guide intervision
-
Framework intervision in perspective and tools to get started
Coachend leiding geven
​
2019
-
Investing in employees
-
Vision on employee policy
-
Less is more in HR
-
Competence management
-
Talent development
-
Circular thinking, ...
-
What is leadership, coaching and coaching leadership?
-
GROW model
-
Giving feedback
-
The coaching interview
-
The performance or development interview and the POP
-
Coaching on competencies
-
Coaching on talents
-
The importance of observing
-
Workable work and 6 A's
-
Age-aware personnel polic
-
Burnout/bore-out
WORKING EXPERIENCE
DIY SALES ADVISOR / RESPONSIBLE DECORATION AND STORAGE DEPARTMENT​
​​
-
​Proactive customer driven approach in advising and promoting products in a phygital in-store high speed retail landscape through applying BAAT principles, demo showcases, value-based and storydriven selling resulting in customer satisfaction, long term retention and word of mouth customer acquisition
-
Aisle optimization through enrichment of visual cues and added signage, impactful merchandise layout, sales analysis, SAP stock management, correct labelling and avoiding product gaps for increasing in-store sales, customer basket size and shopping experience
-
Executing planograms to improve visual appeal, sale and space maximization, and including cross-selling products while ensuring compliance to retail concept to reduce stock and improve employee aisle management tasks
-
Monitoring sales, analysys of best margin revenue sellers, keeping track of latest trends and making purchase orders accordingly while ensuring enough stock of bestsellers and improving selling rate of slow movers through in store product ads, exposure in middle aisle and price reduction.
-
Preparing in-store signage and aisle headers for two weekly folder promotions, weekly price checks and informing customers of B2C loyalty program and awareness of corporate social responsibility values towards own brand quality produced products
-
On the job coaching of new employees in decoration/storage and paint department: product knowledge, ROI, SAP-FIORE system, aisle management, stock management, in-store signage, shift schedules, intranet, planograms, cross-selling, electric transpallets and stackers, various (safety) procedures ..
-
Implementation of a product locator on the webshop-marketplace in synergy with existing product database, CAD creation of isometric floorplan for the on site DIY mall and designing ILV posters of products
-
Periodic meetings with brand representatives to keep track of industry evolutions and incorporation of positive team spirit and healthy working place culture
BRICO
INDEFINITIEVE EMPLOYMENT
2020-PRESENT
36H/WEEK
​
TEMPORARY CONTRACT
2020-2020
32H/WEEK
Heinakker 2
9932 Wondelgem
Br305@brico.be
09 258 20 26
HOF TER LINDEN
INDEFINITIEVE EMPLOYMENT
2018-2020
38H/WEEK
​
INTERNSHIP 7 MAA
2016-2017
460H
Koestraat 47
9940 Evergem
Residentie@hofterlinden.be
09 254 19 11
Mentor: A. Raman / S. Barberien
​
VTO COORDINATOR
​
-
Developing and stimulating a qualitative VTO-policy which contributes to permanent personnel competence development through identifying and inventorying given personnel needs and input via performance reviews and offering tailor made solutions.
-
Creating instruments, procedures and analysis tools for measuring VTO efficiency through diagnosis, evaluation, selection of external development organizations and managing an annual plan which reflects analyzed and inventoried VTO needs and employee expectations.
-
Creating and maintaining contact with external VTO providers and as result evaluating and guaranteeing a top notch VTO-policy while monitoring in-field employability.
-
Keeping track of latest external training offers and applying best practices to increase knowledge management and pinpoint follow-ups while monitoring training budget and subsidies.
-
Implementing competency and talent management in the VTO-policy to optimize long term policy quality, personnel growth possibilities and job- and team crafting wishes/necessities.
​
📌 Achievement: received a global score of 9/10 from all participants in VTO informatics given by me in 2019
​
INTERNSHIP COÖRDINATOR AND RECEPTION RESPONSIBLE STUDENTS-NEW EMPLOYEES-INTERNS
​
-
Identifying internship opportunities, organising and attending 1-to-1 meetings for internship applications to evaluate students, cover learning objectives and approve internship applications for all departments plus handling of internship contracts, risk analyses and DIMONA-declarations.
-
Managing internship scheduler files and coordinating communication between all departments and schools/organizations regarding approved internships.
-
Personally coaching/mentoring students in administration and cleaning department and following up students in other departments.
-
Reception of new employees/interns/students: giving tours around facilities, preparing login electronic healthcare files, assigning mentor, locker, work clothes, keys, checklist, contracts, ...
-
Training and coaching: fire alarm system, fire alarm precautions, fire domes, first aid kit usage, intervention file, APERI-system, screens, INC/EIP, electronic healthcare files, …
-
Responsible for CAD floor plans, flyers-brochures, website
📌 Achievement: received a global score of 9,40/10 from new employees in 2019 concerning giving tours
​
CLEANING DEPARTEMENT MENTOR
​
-
Creating and updating existing cleaning schedules while ensuring sustainable work schedules, environments and safety of cleaning personnel through regular check-ups and cleaning personnel interviews.​
-
Maintenance representative in periodic meetings/workgroups and addressing possible workflow optimizations and needs to further increase maintenance quality.
-
Training and coaching of colleagues: cleaning techniques, working ergonomically, MRSA, Legionella control and prevention measures, Safety Data Sheets Management and application, asbestos presence and prevention measures, …
-
Scheduling periodic meetings with cleaning company representatives and keeping track of industry evolutions.
-
Stock management, distribution, analysis and monitoring product usage to reduce spent budget on products and create financial resources for work material purchase.
-
Recruitment of students during vacations for cleaning, kitchen and logistics departments.
📌 Achievement: Saved 17% (€1674,03) of total budget for cleaning department in 2019 to invest in work materials
​
POLYVALENT EMPLOYEE RECEPTION-CLEANING-KITCHEN-LOGISTICS
​
-
Cleaning
-
Logistics
-
Kitchen
-
Reception (internship 7 MAA)
INTERN - LOGISTICS/ADMINISTRATIVE ASSISTANT / VACATION JOB​
​
Hansbeeks Snelvervoer NV is a logistics company which organizes, plans, manages and executes the flow of goods. During my internship at this company I was able to work in almost every department ranging from national to international transport as well as going along with the truck drivers (national transport). Several tasks I was responsible for during my internship:
​​
-
Making appointments for delivering and loading of goods, both by telephone and via email,
-
Assisting in planning the routes for truck drivers,
-
Preparing all necessary documents for deliveries and collections of goods,
-
Inputting orders in TMS software (TAS),
-
Checking route lists concerning handled deliveries/collections,
-
Writing CMR's,
-
Scanning of delivery notes and CMR's,
-
Creating filing folders for import, export and traction,
-
Sorting, filing and archiving,
-
...
​
At the end of my internship my mentor described me as a person with many qualities and who is always polite and helpful. Mentors: mrs Cindy Cnudde, general director and mrs Leentje Cnudde, financial director at HSV NV.
HSV
INTERNSHIP 7 LOG
2015-2016
510H
VAN GANSEWINKEL
INTERNSHIP 7 OADM
2014-2015
460H
INTERN - ADMINISTRATIVE AND FINANCIAL ASSISTANT​
​
Van Gansewinkel is a specialist in the processing of waste and the recovery of raw materials. The company is also a raw materials and energy supplier and specializes in waste management, material flows and logistics systems. During my internship, I was responsible for:
-
Attending meetings and writing meeting reports,
-
Inputting various documents in the CMR platform (Salesforce),
-
Facturation (Providex),
-
Checking contracts in CMR platform (Salesforce),
-
Updating data from waste collections (Providex),
-
Sorting, filing and archiving
-
Reorganization of filing cabinets,
-
....
At the end of my internship my mentor described me as a collegial, friendly and hard working employee. Mentor: mr Andres Duchi, manager customer service.
STUDENT EXPLORING DIFFERENT ASPECTS OF A SELF-ESTABLISHED COMPANY
​
HomeDeco was a Vlajo company. During my secondary education (7 office administration and data management), establishing a company was a part of our course objectives. HomeDeco was founded by four students, including me. In a time span of nine months we saw the ins and outs of a variety of company aspects. The tasks for which we were all responsible for were:
-
Creating templates for and filling in orders, invoices, article lists, purchase and sales dairy…,
-
Creating a business plan, regular newsletters, social media business pages…,
-
Making a fully functional website,
-
Contact with (potential) clients,
-
Brainstorming about potential marketing techniques and executing them,
-
Bookkeeping,
-
Sorting, filing and archiving,
-
....
The goal of this project was to gain competencies for in the working field: perseverance; exploration; taking initiative; organizational skills; responsibility; creativity; critical thinking; decisiveness; teamwork; open and constructive attitude and self-image, self-respect and self-reliance. Tutor: mrs Linda Demol, teacher integrated projects.
HOMEDECO
VLAJO COMPANY 7 OADM
2014-2015
600H
ALGIST BRUGGEMAN
STAGE 6 KA
2013-2014
400H
INTERN - ADMINISTRATIVE, FINANCIAL AND LOGISTICS ASSISTANT​
​
​Algist Bruggeman NV is an international yeast manufacturer and offers services in over more than 60 countries. I did my internship (and also my very first working experience) in the maintenance department of the company and was able to work with great colleagues from whom I learned quite a lot. During my internship, I was responsible for:
-
Assisting in the warehouse management,
-
Inputting orders and meter readings in CMMS software (Coswin 7i),
-
Inputting purchase requests in Finance & ERP software (Lisa),
-
Adjusting layout of various documents
-
Writing CMR's,
-
Customizing article data in CMMS software (Coswin 7i),
-
Converting MS-Office Excel files to MS-Office Word tables,
-
Sorting, filing and archiving,
-
….
At the end of my internship my mentor described me as a hard working employee and ready for the job market. Mentor: mr Bart Aers, maintenance supervisor.
LANGUAGE SKILLS
ENGLISH
Limited working proficiency
8
Writing
​
Reading
​
Talking
​
Comprehending
DUTCH
Native proficiency
9
Schrijven​
​
Lezen
​
Converseren
​
Verstaan
FRENCH
Elementary proficiency
5
Ecrire​
​
Lire
​
Parler
​
Comprendre
COMPUTER SKILLS
Office applications
MS Office​
Apache Open Office
​
​
WPS Office
​
​
Google Docs
​
​
FreeOffice
LibreOffice​
Presenting
Prezi
​
Emaze
​
SlideDog​
​
Visme
​
Powtoon
​
Slides
​
Image editing
Paint.net
​
Gimp
​
Lucidpress
​
Befunky
​
Pixlr
​
Web editing
Wix
​
Weebly
​
Wordpress
​
Webflow
​
​
Video editing
Windows Moviemaker​
​
Shotcut
​
​
​
Miscellaneous
Sketchup
​
LMMS
​
UE4​
​
Google Earth​
​
​
​
Maintenance
Salesforce
​
Coswin 7i
​
Providex
​
Tas
​
Fms
​
TX connect
​
Medical
Pricare
​
Oazis
​
Geracc
​
CerussaHR
Bookkeeping
Bob Software
​
Fvisem
​
Lisa
​
Isabel